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Galaxy Note 7 issue a software update no full recharge

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Seoul,Korea (TNO) Samsung plans to issue a software update for its recalled Galaxy Note 7 smartphones that will prevent them from overheating by limiting battery recharges to under 60 per cent.The front page of the Seoul Shinmun, a South Korean daily newspaper, carries a Samsung advertisement announcing the software update plan for any users of the Note 7 who may be disregarding its recall notice and continuing to use the smartphone.“It is a measure to put consumer safety first but we apologize for causing inconvenience,” Samsung Electronics said. The update for South Korean users will start at 2 am on Sept 20, it said.South Korean media earlier reported the software upgrade plan, citing Samsung. It was not clear when the update may roll out overseas. The Yonhap news agency reported that Samsung is in talks with mobile carriers to carry out the same update plan to keep battery power at 60 per cent or below at all times.Samsung plans to begin issuing new Note 7s with batteries it says will not be prone to overheating beginning on Sept 19. It has recalled 2.5 million of the devices after dozens of cases of them exploding or catching fire. Samsung says the problem stems from a manufacturing glitch in the batteries.he company has urged consumers to immediately turn off the phones and get them replaced with the new Note 7. But implementing such a large-scale recall is a challenge. Consumers have to visit Samsung service centers or retailers twice — once to get a replacement phone — not a Note 7 — and have a safety check of their existing Galaxy Note 7, and a second time to get a new Note 7. South Koreans are traveling for one of their two biggest national holidays of the year starting Wednesday, which complicates the recall plan.

 

 

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